iScript.live Help Centre
Answers for practices and practitioners on iScript Live. Search below, ask Ellie on iscript.live, or email support@iscript.live (011 392 4307, Mon-Fri 08:00-17:00).
Search for the articles here or browse the categories below.
Sign in, set up your practice, add practitioners and staff, and find your way around.
The 48-hour switch: what we import, what changes, what does not.
Real-time claim switching, rejections and reason codes, remittances and resubmissions.
Claims credits, invoices for modules, SUMMIT, payments to iScript.
Consultations, prescriptions, pathology, dispensing, bookings and telehealth.
The optional Website module and Finance module (ERPNext).
How your practice's data is protected, and how to make a POPIA request.
How to reach us, what to expect, response targets and escalation.