Only a practice manager or practice owner role can add users.
- Go to Settings > Users > Invite user.
- Enter the person's email address and choose a role: Practitioner, Clinical associate, Practice manager, Receptionist or Bookkeeper.
- For practitioners, enter their HPCSA number and BHF practice number. Claims are submitted against these numbers, so they must match the scheme's records exactly.
- The user receives an invitation email and sets their own password.
The clinical platform is free on every seat, so there is no per-user charge for adding staff or practitioners.