Getting started

Signing in to your tenant

Every practice on iScript has its own address, for example https://yourpractice.iscript.app. Sign in there, not on the demo site. Forgotten password 1. Open your practice's sign-in page and click Forgot password. 2. Enter the email address your practice manager registered for you. 3. Follow the link in the email (check spam once; it comes from no-reply@iscript.live). Two-factor authentication If your practice has enabled 2FA, you will be asked for a six-digit code from your authenticator app after your password. If you have lost the device, your practice manager can reset 2FA for you from Settings > Users. Still locked out? Tell us the email address you sign in with via live chat or support@iscript.live and we will check the account.

Adding practitioners and staff

Only a practice manager or practice owner role can add users. 1. Go to Settings > Users > Invite user. 2. Enter the person's email address and choose a role: Practitioner, Clinical associate, Practice manager, Receptionist or Bookkeeper. 3. For practitioners, enter their HPCSA number and BHF practice number. Claims are submitted against these numbers, so they must match the scheme's records exactly. 4. The user receives an invitation email and sets their own password. The clinical platform is free on every seat, so there is no per-user charge for adding staff or practitioners.