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Claims credits explained

Last updated on Sep 19, 2026

The clinical platform is free. You pay only for the medical-scheme claims you submit, and you pay for them from a claims credit balance.

  • New practices start with R500 in claims credits. Credits never expire.
  • Each switched claim deducts the per-claim rate for your tier (published at iscript.live/pricing; SUMMIT practices pay R7.95 per claim).
  • Your balance and every deduction are shown under Billing in your tenant.
  • Top up by card or EFT from the same screen. Low-balance warnings are sent to your practice's billing email.

If a deduction looks wrong, send us the claim reference and we will reconcile it against our ledger.